1. Overview
At Aarya24KT by Tankras ("we," "our," or "us"), we value the trust you place in us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or purchase our luxury gifting products, sculptures, and jewellery.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.
2. Information We Collect
We may collect the following information to provide you with a seamless luxury shopping experience:
- Personal Identification: Name, email address, phone number, and shipping/billing address.
- Payment Information: Transaction details required to process your payments. Note: We do not store your credit/debit card numbers or CVV. All payments are processed through secure third-party gateways.
- Statutory Identity: For high-value transactions involving precious metals (Gold/Silver), we may be required by Indian law to collect PAN card details or KYC documents.
- Browsing Data: IP address, browser type, and device information to optimize website performance.
3. How We Use Your Data
We use the collected data for the following purposes:
- To process and fulfill your orders, including delivery and invoicing.
- To communicate with you regarding order updates, shipment tracking, and customer support.
- To send you exclusive updates about new collections, exhibitions, or festive offers (only if you have opted in).
- To improve our product offerings and website functionality based on user behavior and feedback.
- To comply with legal obligations and prevent fraud.
4. Third-Party Sharing
We respect your privacy and do not sell your personal information to third parties. However, we may share data with trusted partners solely for operational purposes:
- Logistics Partners: To deliver your products safely to your doorstep.
- Payment Gateways: To process secure transactions.
- Legal Authorities: If required by law, court order, or governmental regulation.
5. Data Security
We have implemented robust security measures to protect your personal information. Our website uses SSL (Secure Socket Layer) encryption to ensure that sensitive data transmitted between your browser and our servers remains private.
Access to your personal data is restricted to authorized personnel only, who are required to keep the information confidential.
6. Cookies & Tracking
Our website uses cookies to enhance your browsing experience. A cookie is a small file placed on your device that allows us to recognize you and remember your preferences.
We use cookies for:
- Keeping you logged in during your session.
- Remembering items in your shopping cart.
- Analyzing website traffic to improve performance (e.g., Google Analytics).
You can choose to decline cookies through your browser settings, though this may prevent you from taking full advantage of the website.
7. Your Rights
As a valued customer, you have the right to:
- Access the personal data we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your account and personal data (subject to legal retention requirements for transaction records).
- Opt-out of marketing communications at any time by clicking the "Unsubscribe" link in our emails.
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