Terms & Conditions

Welcome to Tankras Jewellery House. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase or using our services.

1. General Information

Tankras Jewellery House ("we," "us," "our") operates this website to provide information about our jewellery products and facilitate online purchases. We reserve the right to update or modify these terms at any time without prior notice.

2. Products and Pricing

2.1 Product Accuracy

We make every effort to display the colors, features, specifications, and details of the products available on the Site as accurately as possible. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.

2.2 Pricing Policy

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of GST unless stated otherwise. Prices are subject to change without notice due to fluctuations in gold and diamond rates.

3. Orders and Payments

• We reserve the right to refuse any order you place with us.
• Payments must be made via the secure payment gateways provided on the website. We accept major credit cards, debit cards, UPI, and net banking.
• In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

4. Shipping and Delivery

We strive to deliver products within the estimated timelines provided at checkout. However, delays may occur due to unforeseen circumstances or logistics issues. All shipments are fully insured until they reach your doorstep.

5. Returns and Exchanges

Our goal is to ensure you are completely satisfied with your purchase. If you are not satisfied, you may be eligible for a return or exchange subject to our Returns Policy.

• Items must be unused and in their original condition with all tags and certificates intact.
• Customized or personalized jewellery is generally not eligible for return unless defective.
• Return requests must be initiated within 15 days of delivery.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Tankras Jewellery House and is protected by copyright laws. You may not use, reproduce, or distribute any content without our prior written permission.

7. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@tankras.com
Phone: +91 123 456 7890
Address: Tankras Jewellery House, [Your Main Address Here]